Google Nest Hub, won't power on.

[ernestopenajr]

My Google Nest Hub won't power on. I have tried to do the factory reset with the volume keys, I have changed and test several outlets, I have unplugged and plugged in the device countless times and I get nothing. The only thing I haven't done is to take the device apart and put a volt meter on it just to see if the power supply is kaput. This device is not even 4 months old imagine this were to happen with your autonomous vehicle's. Can this be fixed or replaced, or repaired? If so want do I need to do.

Best Regards

Mr. Peña.

[frances]

Hello ernestopenajr,

Thank you for reaching out. I appreciate you taking the time to try a variety of troubleshooting steps.

I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 9-5161000031930. 

[frances]

Hello there,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you have any questions regarding this issue or case, feel free to contact the support team and refer to Case ID listed above. Thank you, and have a nice day.