Google Nest Mini (H2C) - Wont stay connected to wifi

[BeardoWeirdo]

Hello all,

Google Nest Mini (H2C)

1. System firmware: 375114
2. Cast Firmware: 2.57.375114
3. Wifi Connection: WPA2 on 2.4 Ghz (single stage)
   1. Same issue occured on 5Ghz as well.
   2. Ensured all appropriate settings have been activated/deactive for ease of use

Worked fine for over two years without issue. Now, randomly having connectivity issues. It will be functional a solid 30% of the time.

Go up to the bedroom at 8:30 PM, tell google turn the lights on, lights will go on, 9:30 ask her to turn the lights off - no longer connected to Wifi. No such issue with my Google Home.

I have reconfigured my router, done a factory reset, replaced the power supply - nothing has resolved the issue. Any suggestions would be nice.

[pwagner9999]

just for fun try moving it to right next to the wifi router to see what happens

[pwagner9999]

I had the same issue.

I moved the wifi  maybe one foot horizontal and one foot vertically closer and that  worked.

Still some times occasionally it goes out but not as bad as before.

Maybe it is interference from some kind of electrical appliance in your house or even neighbors 

These are the tough to figure out problems because you can't  reliably reproduce the failure

[Alex_S]

Hi everyone,

Thanks for your input, pwagner9999. On which band is your Google Nest device connected? If you’re using 2.4 GHz, try changing the channel to either 1, 6, or 11.

BeardoWeirdo, we appreciate your efforts in taking those steps. Have you tried moving your Google Nest Mini closer to the router just to check if it’s experiencing any interference? Let’s change the DNS server on your router to 8.8.8.8 and 8.8.4.4, then reboot your router and Google Nest Mini. Monitor its behavior and let us know how it goes.

Regards,
Alex

[BeardoWeirdo]

I've tried all of the above other than DNS. It's on the lowest traffic channel but my DNS wouldn't provide issue with a general connection to the local network. If this thing can't connect from the 12 foot distance with drywall in between to the modem you might as well give it an Ethernet port so I can drill a hole. I think the nest mini it just a hunk of trash at this point. I don't know if a firmware change happened but it when from functional to garbage.

[Juni]

Hi BeardoWeirdo,

Chiming in! Thanks for trying those steps and sorry that you are still experiencing it. Since the steps didn't work on your end, we'd be happy to take a look into this for you. Please fill out this Contact Us form with all the needed information, then let me know once done.

Regards,

Juni