Google Nest Mini bluetooth

[iremilio]

The bluetooth keeps disconnecting and to reconnect I have to reboot. I've had this device for two days, and its happened already twice... so is this the Google Experience?

When I searched for the issue online I see this is something that happens for years now and there is no solution... HOW GOOGLE? how can you not make a functional bluetooth?? It defies reason... I feel like its the advent of infrared technology. 

Im sure getting a refund is more work than its even worth..,. so what else can I use this ridiculous device for? It promises a lot of functionality but cant even do bluetooth... maybe for the next version you should add a audio jack so at least we can use it with a cable like its the 90s.

so yeah... 0/10

thanks for nothing google... Im so glad I didnt get the pixel and stuck to the iphone

[Princesss]

Hi iremilio,

Thanks for reaching out.

We're sorry to hear about this. I know how challenging it can be not having a working device when needed. I'd like to offer some help and try some troubleshooting steps to resolve this.

A few things I'd like to verify-- what devices are you trying to connect to your Google Nest Mini via Bluetooth? Is it the only Google Nest speakers you're having issues with that is also connected to the same Wi-Fi network? Could you please tell us the cast firmware version of your Google Nest Mini? 

To check which firmware version you're on, follow these steps:

1. Open the Google Home app .
2. Tap your device's tile.
3. Tap Settings Device information.
4. Under "Technical information," check for Cast firmware: "X.XXX.XXXXX." If the device is on Fuchsia, check for System firmware version: "X.XXXXXXXX.X.XXXXXXX"

We'd love to know more of it so we can try some steps. Please feel free to respond to this post and let's work on this hand on hand.

Best,

Princess