Everything has been working fine for ages, now I'm asking Google to change the volume and it says...
"sorry, I can't change the volume on this device".
I've gone through my Google Home settings and I can adjust the volume within that. I can also adjust the volume when I tap on the speaker....but it won't obey commands.
It is set up in Stereo with another Nest Mini....and that works fine.
If I ask other things, eg time, weather...it's fine. If I ask it to turn on/off the light...it's fine.
Answered! Go to the Recommended Answer.
I know that most of you will have already seen our Community's Blog post about the speaker volume here Upcoming Speaker Group changes - Google Nest Community
I will check to see if we can get this link put near the top or pinned so everybody is informed.
Updated: directed to select as solution and that is the only way to keep it at the top.
Another day and with all the feedback, I just rechecked my speaker pair and they are still behaving and listening to me. Yesterday I did a reboot via Google Home app and after that I did the complete factory reset. I didn't reinstall them for a couple of hours after the factory reset, as I had a friend over. Maybe that helped ?? It's worked for me though...so far.....
I did a factory reset of the speakers, which means you then reinstall them. It hasn't helped though. This morning they were randomly working for about 8 hours....and now back to apologising and not working again
Yep, same here, problem just started now. I tried rebooting, unplugging, factory resetting, deleting the speaker group, deleting all speaker group devices etc etc, nothing helps.
The only way i'm able to change volume of the speaker group using a voice command is if i start the music on the nest mini and then "hey google transfer media to [speaker group]".
As someone pointed out in a Reddit thread on this, using the above workaround actually just gets rid of the error message, but changes only the volume of the device you are speaking to. Well, at least you can change the volume of that speaker normally when listening on a speaker group :).
I have the same problem. Started today. Two Nests Audio joined in a group - can´t change the volume using voice command. All I get is "Sorry, I can't change the volume on this device". But when used seperately, it will do as told. Looks like this is a connection problem inbetween two devices joined together. Strange...
I had a similar issue with YT music and grouped and/or paired speaker devices. Several factory resets later and wiping all caches and data, the firmware auto-updated on the speakers (where the left / right had diff versions before) and they started working. If google wants to sell it's home products, they need to fix the software. Are you listening Google?
Factory reset didn't help me either (Second generation Google Nest Audio). I really hope this issue gets solved soon. There's not much use for smart speakers if you can't use voice volume control.
Oh look, it's a new day and a new issue with Google Home. Time to factory reset everything, spend hours reconfiguring it all, only to have the issue persist or return quickly. Google, please fix your **bleep**! I'm a software engineer, I'll do it for you for FREE if you give me access to the source code I need to debug this!
Got a new nest audio and set it up today. Everything’s worked fine until I added the nest audio to my home speaker group. The nest audio will listen to my commands on its own but can’t change the volume while playing music in a speaker group.
Just started doing it to me this morning. Worked okay initially but when I asked it to change the volume it went quiet, thought about it for a good minute with the lights going, then changed the volume. Worked again shortly after but now just tells me it cant change the volume on the device...again a speaker pair and also in a group