Google Nest and speaker stopped working when I upgraded my Rogers WiFi

[MommaBoyes]

I live in Ontario Canada and upgraded my Rogers WiFi to ignite last Friday.  Both my Google nest and speaker no longer work and I'm not able to connect them to the wifi.  I have read through many blogs and have tried unplugging, rebooting, turning off wifi, blue tooth and date, all to no avail.  I even went as far as uninstalling my google home app and starting over from scratch.  Nothing is working.  I'm wondering if it's because my Ignite WiFi is a 6G network.  Has anyone experienced this?  Please help.  Thank you,

[MommaBoyes · Accepted solution]

Well, unfortunatly nobody here on this forum was able to provide me with input.  I have continued daily to try different things to no avail.  Today I decided to factory reset all of my goole home devices.  Low and behold it worked.  I'm putting this out there for anyone else who might be struggling with getting their google home products to work if they upgrade their WiFi networks.  Good luck.

[Azarco]

Hey MommaBoyes,

We appreciate your time in updating the Community with your resolution — it's a big help! Do you have any other questions or concerns with your Google Nest Audio?

Cheers,

Alex

[Azarco]

Hey MommaBoyes,

As we got our resolution here, I'm going to mark this thread as resolved. I'll be locking this thread if we won't hear back from you in 24 hrs. Should that happen, feel free to create a new one if you have more questions or have other concerns in the future.

Best,

Alex