Google assistant no longer plays my radio station

[ChicagoMe]

• I hope I chose the right categories? I use Google Assistant on a Sonos speaker. It SAYS it’ll “play WBEZ on TuneIn” but then it is silent. I have unplugged/rebooted but that didn’t help. I see there was a problem with TineIn awhile back. Is there one now also? If not, what steps will fix this on my end, as I need this function daily. 

[Muddi]

Hello ChicagoMe,

Thanks for reaching out to the Google Nest Community and sorry for the delayed response. 

To confirm, do you have a Google Home/Nest device that has the same issue? Are you able to listen to other radio providers? Please note that we have very limited support on third party speakers with built-in Google Assistant like Sonos. If rebooting your speaker and router did not work, I suggest that you reach out with Sonos for additional steps. 

Cheers,

Muddi

[ChicagoMe]

Thank you. I already did so and So is reports a “major outage” with Google Assistant, which has yet to be remedied. 

[Juni]

Hi ChicagoMe,

Sorry for the delay. I just wanted to follow up to see if you still need our help. Please let us know, as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Princesss]

Hey there,

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[ChicagoMe]

Thanks. It turned out to be an outtage with Google Assistant. It's since been restored (but took a few weeks). 

[Muddi]

Hi ChicagoMe,

Perfect! We're to hear that your issue was resolved. It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 
 

Cheers,

Muddi