Thanks for posting — let's sort this out.
Quick question; were there any recent changes on your network? Is this a first time set up? Also, are you trying to connect to a private or public network (apartment, school or office)?
Keep me posted.
Checking back in to see if you still need help with this. Feel free to respond to this thread if you have additional questions or concerns and I'd be glad to answer it for you.
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.