Sir, my Google Home Mini is automatically switch off, automatically restart, PLZZ solve the problem

[Rdianco]

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Original Poster: Dream11 King 

Sir, the device is getting automatically turned off, and automatically turn on, and it's stop and automatically restart any time plzzz solve these problem

[Rdianco]

Hi Dream11 King,

Thank you for reaching out. I am sorry to hear that your Google Nest Mini device is automatically turning off and restarting on it's own. That is very frustrating and I understand your concern. I would be more than happy to help find a solution.

• Is this a new issue? Was your device working normally before?
• What happens when this issue occurs? Is it randomly or when you are doing something on the device?
• Is your device powering on, responding to commands, and working besides this issue?
• Does your device still show up as connected in the Google Home App?
• Do you see any error messages when the issue occurs?
• Have you tried to do a Factory Data Reset on the device? Does the issue still occur?
  • A factory reset will reset your Google Nest or Home speaker or display to its default factory settings.
    Note: This action will clear your data from the device and can't be undone.

I appreciate your patience and look forward to your response. 

- From Frances (Community Specialist)

[Srini]

Hi google nest mini switches off automatically. Have tried factory reset bit it does solve the issue. Can u please help. This is more like a hardware issue

[Srini]

Hi google nest mini switches off automatically. Have tried factory reset bit it does solve the issue. Can u please help. This is more like a hardware issue

[Mlabrador]

Hi Srini, 

Thanks for posting — let's sort this out.

Quick question; have you tried to plug the Nest Mini on a different wall outlet? When did the issue start? Also, make sure that the device is far from other electronics and not plugged on a power strip.

Keep me posted. 

Regards, 

Nikki 

[Azarco]

Hey Srini,

How's it going with your Google Nest Mini? Is it still rebooting automatically? Let us know, we'd love to help.

Best,

Alex

[Azarco]

Hey Srini,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google speakers and we'd be glad to assist you further.

Cheers,

Alex