08-01-2022 12:33 AM
Still have the issue that when google says i have a reminder, i say 'ok google, what is my reminder' it reads out about 6 of them, even though there is only one that has not been read before. This has been ongoing for 6 months or more, but not had any resolve to it. It used to work fine when asked what is my reminder, but not now. I have a Mini, Hub, Display and all same issue.
08-09-2022 10:19 PM
Hi martin999,
Thanks for reaching out.
A few things I'd like to ask-- how many accounts are linked to your Google Nest speakers? Are they giving the same results when you ask it about your reminders?
Let's go ahead and open your Google Calendar app and make sure to see the reminders listed on each dates.
Let us know how it goes.
Best,
Princess
08-10-2022 12:36 AM
Only one account linked to my Google devices.
Calendar showing future reminders only, but when i say, what is my reminder, it lists future and past reminders (that have already been actioned).
08-11-2022 05:20 PM
Hi martin999,
Thanks for the info you've provided. Let's go ahead and perform a complete reset to your Google Nest Hub and see if it will make any changes on its behavior after reset.
Keep me posted.
Best,
Princess
08-12-2022 12:46 AM
Hi,
I have done all this from previous posts that i have put here over the past few months. Done resets, deleted all reminders and started again etc. It was working fine for years, only past few months has it been an issue.
08-12-2022 03:49 PM
Hi martin999,
Thanks for the info. Can you please provide the cast firmware version of your Google Nest speakers?
To check which firmware version you're on, follow these steps:
Lastly, kindly attach a photo or a short video clip of what's happening so I can forward it to the team.
Keep me posted.
Best,
Princess
08-14-2022 08:23 AM - edited 08-14-2022 08:29 AM
My cast firmware versions on devices are as follows.
Display hub 1.60.305621
Home hub 1.56.282045
Mini hub 1.56.309385
When google says on the device i left a reminder on, "i have a reminder for martin". If i reply with "ok google, what is my reminder?". It will say i have 6 or 4 etc reminders and start reading them out, even though i have been already told the past reminders. It used to just read out the reminder for that time only.
08-14-2022 01:07 PM
Hey martin999,
Thanks for the additional information. We'd like to dig deeper into it, could you fill out this form and let us know once you're done?
Kind regards,
Alex
08-17-2022 01:09 PM
Hey martin999,
We received your form — thanks for filling it out. Our team will reach out to you via email to further assist you. Also, please be advised that this thread will be locked after 24 hours.
Cheers,
Alex