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Google home app failing since the war start

Sosaneitor
Community Member

I'm a Colombian living in Russia , I have different devices (speakers, bulbs, led strips) that works with google home , the devices never showed me any problem until the "war" or whatever that is start , I don't know if it's for the sanctions to Russia , but the only way to use the devices are using a VPN 

3 REPLIES 3

Cathal_S
Bronze
Bronze

Hi Sosaneitor,

Have a look at the link below that shows where Google officially sells it's devices.

Device availability:

https://support.google.com/store/answer/2462844 

If you are using a device outside of an officially supported county then it's not guaranteed that it will work as it would in an officially supported county, sorry.

 

 

Regards,
Cathal

Jake
Community Specialist
Community Specialist

Hey Sosaneitor,


I wanted to check in and see if you managed to see Cathal_S post? Please let me know if you have any questions from here. I would be happy to assist, and ensure you are good to go.

Best regards,
Jake

Jake
Community Specialist
Community Specialist

Hey Sosaneitor,


I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity. 

Best regards,
Jake