12-13-2022 07:47 PM
La pantalla está bloqueada solo se ve la G en la pantalla
Answered! Go to the Recommended Answer.
12-24-2022 11:10 AM
Hi Garzon,
I'm sorry to hear that you're still having the same behavior with your Nest device, even after doing the steps provided above. It would help a lot if you could provide us the specific Nest display that you have? Here's how.
Keep us posted.
Best,
Dan
12-17-2022 09:33 PM
Hey Garzon,
Thanks for visiting the Community.
Apologize for the late response. I know how difficult it can be not to have a working device when needed. This is related to a similar trending issue on this link. Rest assured that our team is aware of this and is already looking into it.
Please try these steps below that may help us fix the issue:
Let me know how it goes.
Cheers,
Muddi
12-20-2022 09:36 PM
Hi there,
Checking in to see if the troubleshooting steps shared helped?
Cheers,
Muddi
12-23-2022 11:11 PM
Hola muddi, si lo intente pero regreso a la misma pantalla de nuevo, lamento no haber respondido antes pero no sabia como regresar a este chat, trate de mandar un correo pero me lo regreso la pagina, espero puedan indicarme que hacer
12-24-2022 11:10 AM
Hi Garzon,
I'm sorry to hear that you're still having the same behavior with your Nest device, even after doing the steps provided above. It would help a lot if you could provide us the specific Nest display that you have? Here's how.
Keep us posted.
Best,
Dan
12-24-2022 12:11 PM
Hola buenas tardes, como mando la foto?
12-24-2022 08:01 PM
Hi Garzon,
No need to send a photo of your device. Please go to the link provided by @Dan - check if your device is listed on that website, then let us know what is it.
Hope this helps.
Cheers,
Muddi
12-27-2022 08:46 PM
Hi Garzon,
I just wanted to follow up on this. Have the had the chance to check the link provided by @Dan?
Cheers,
Muddi
12-28-2022 09:23 PM
Hey Garzon,
Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi
12-29-2022 10:19 AM
No tengo ningun enlace ni comunicacion con @Dan_A dan solo con usted
12-29-2022 10:22 AM
Google nest hub max
12-29-2022 07:58 PM
01-01-2023 08:56 PM
Hey Garzon,
I just wanted to check if you are able to access the link? Let us know if you still need help with your device, and we're happy to assist you.
Cheers,
Muddi
01-02-2023 09:16 PM
Hi Garzon,
I haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi
01-03-2023 08:03 AM
Si ya lo hice y este es el aparato Google Nest Hub máx.
01-03-2023 08:04 AM
Dan cual es el siguiente paso, ya no escuche de ti? Que puedo hacer?
01-03-2023 05:23 PM
Hey Garzon,
Could you tell us when and where you purchased your device?
Cheers,
Muddi
01-03-2023 07:14 PM
27 diciembre 2020
en best buy usa
01-04-2023 05:55 PM - edited 01-04-2023 05:56 PM
Hey Garzon,
Thanks for providing the information. Based on the information that you've provided, your device is out of warranty because it only comes with a one year warranty from Google. To learn more about Google's limited warranty, please visit this link.
Let us know if you have additional questions or concerns about your device. Otherwise, I'll close the thread after 24 hours.
Cheers,
Muddi
12-23-2022 10:11 PM
Hey Garzon,
Just one quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Cheers,
Muddi