01-20-2023 06:17 PM
I can not connect Google Home to WiFi. I tried reset device, I tried with different mobile phones and tablets, but is not working. In the Google app shows “something is wrong check local network “ I checked it already but nothing happens. Thanks for your comments.
01-21-2023 07:33 AM
Connected wifi
01-25-2023 10:50 AM
Hi folks,
I'm sorry to hear that your Google Home is not connecting to Wi-Fi ― let's check it out. A few questions: is this for a first time set up? When you did the factory reset, was it the same steps as you see on this link? Are there changes on your Wi-Fi? To enable local network:
Once done, please turn on Bluetooth and disable mobile/cellular data. Before going through the set up, revert your Google Home to its default and original settings by doing the factory reset one more time.
Tell me how it goes.
Best,
Dan
01-25-2023 11:01 AM
01-25-2023 01:41 PM
Hi Noel2,
Thank you for the reply. It seems like this concern is isolated with iOS devices. Here's what we're gonna do ― using the same account, finish the set up on your Google Pixel 2. Once the concern with your iOS devices are resolved, install the Google Home app and use the same email to make your Google Home available. It would really be of big help if you could reach out to Apple for more information and troubleshooting about your iOS devices and tell us how it goes.
Kind regards,
Dan
01-28-2023 01:55 PM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Thanks,
Dan
01-29-2023 02:24 PM
Hi folks,
We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
Cheers,
Dan