Google home mini resume playing on its own (radio, music)

[Anonymous]

My google home mini randomly resume playing playlists from youtube music or radios from tune-in by itself, often long after having been stopped. It has been going on for months and it's very annoying.

No command issued in the activity history when it happens.

My home mini also has the option to beep at the beginning and end of a voice command enabled, and when it happens, no beep.

I've seen posts about this kind of problem here and there, but either the topic dies without answer or a support ticket is opened for google, topic locked and never heard again.

Does anybody knows how to fix this nonsense before the home mini ends up in the bin ?

[Juni]

Hi miclau,

Thanks for posting here in the Google Nest Community.

This is not the experience that we wanted you to have, let me help you out. A few things: Is there a chance that something touched the top surface of your Home Mini. Were you watching TV when the device randomly turned on? Was there a Google TV commercial playing at the same time? Where is the device placed? For example: By itself, up against the wall, next to a window, next to a TV or audio speaker.

You can check My Activity log to verify what your Home Mini last heard. Check the steps below.

1. Open the Google Home app .
2. At the upper-right, tap the account icon.
3. Verify the Google Account on screen is the one linked to the speaker or display. To switch accounts, tap the down arrow icon and then choose another account or Add another account .
4. Select My Activity.
5. Identify the command generated when the issue happened.

If you did the reboot you can do the full reset and set it up again as a new device. Then observe if this will make a difference. Check the instructions below.

Here’s how to do the reset, press and hold the factory reset button located below the power cord on the bottom of your Google Home Mini. Look for a circle etched into the base. After 5 seconds, your Google Home Mini will begin the factory reset process. Continue to hold for about 10 seconds more until you hear a sound confirming your Google Home Mini is resetting.

Check this helpful article too and let me know how it goes.

Thanks,

Juni

[Juni]

Hi there,

I just wanted to follow up if you were able to try the steps provided. Please let us know as we would be happy to answer any questions you may have.

Regards,

Juni

[Dan_A]

Hi there,

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

Cheers,

Dan