03-26-2023 05:49 PM
I had this google home for like 3 years now i used to use it but i stopped and i changed phones and just started using it again now i tried to connect it but it says i have to request and that the request failed i think i had another account with it but i dont jnow what it is anymore.
03-27-2023 06:30 AM
Since you had your Google Home Mini set up on another account previously, did you try to do a factory reset before reinstalling?
https://support.google.com/googlenest/answer/7073477?hl=en#zippy=%2Cgoogle-home-mini-st-gen
04-04-2023 08:05 AM
Hey everyone,
Thanks for visiting the Community.
@MplsCustomer, thanks for always chiming in.
@Val_lerie07, I'd like to follow up on what @MplsCustomer suggested. Have you already tried performing a complete reset to your Google Home Mini? Let us know if resetting works.
Best,
Princess
04-07-2023 08:56 AM
Hi there,
Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
Best,
Princess
04-08-2023 08:55 AM
Hi folks,
Just one quick final follow up since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need help, I would be happy to keep it open. If there's more we can do, just let me know.
Best,
Princess