Google home setup

[MaxTDM]

I’m trying to set up my google home but it says that this google home is already set up with a different account or home.

[David_K]

Hi @MaxTDM 

Are you trying to setup a speaker or display?

Are you setting up the device for the first time?

[MaxTDM]

No I'm not trying to set my google home next max up for the first time but when I try and set it up it says that the google device is already linked to another account or home.

[Derickf]

Hi @MaxTDM,

Thank you for posting in the community. I’m sorry to hear that you are having trouble with your Google Home device because it says that it is already set up with a different account when you try to set it up. I understand how difficult this situation could be. I appreciate the relevant information you shared. I'm happy to assist.

@David_K, Thanks for jumping in.

To gather the necessary information, please answer the following questions:

• Could you please confirm the model of your Google Nest speaker or display? This article might be helpful: Google Nest speakers and displays.
• What troubleshooting steps have you tried so far?

I'll be waiting for your reply.

Best regards,

Derick.