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Google home speaker

meliumm
Community Member

Guys I am trying to connect my google home speaker on the google home app but it gets to the point where it says 

 

“Connection failed”

“Couldn’t connect to Google Home Mini. Try factory resetting your device”.

 

I am not sure what to do next?

5 REPLIES 5

Oh!! I didn't know how to factory reset it! Thank you sooo much!!

Juni
Community Specialist
Community Specialist

Hi folks,

 

Checking in — we hope you've got the answer you're looking for. Let us know if you have more questions in mind.

 

Thanks for the help, MplsCustomer.

 

Regards,

Juni

Muddi
Community Specialist
Community Specialist

Hi there,

 

It's been some time since this thread was updated. Does anyone here need assistance?

 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey meliumm,

 

We haven’t heard back, so I'll be locking this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi