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Google home won't turn on/off ligts

Joppz
Community Member

Hey. 

This is an old bug, now it happened to me. Looking for solutions. 

Google home stopped responding to *hey Google, turn on/off lights in "room" *. 

I've set it up with ikea lights and bridge and it's been working flawlessly for several years. 

It's working when I tell Google to dim to 0 and so on. It's just the rurn on/off command that either gets a ping sound or "sorry, I don't understand". 

 

/Markus

@Jeff 

1 REPLY 1

Princesss
Community Specialist
Community Specialist

Hi Joppz,

 

Thanks for reaching out.

 

I appreciate all the details you've shared. Let's perform a complete reboot on your devices including your lights, Google Nest speakers and router, simply by unplugging them from the power source for at least a few minutes.

 

As soon as all the devices are plugged in, try saying "OK Google, sync my devices".

 

Let me know how it goes.

 

Best,

Princess