Hey Spunky,
Thanks for reaching out.
A few questions: what country are you located in? Was it working before? Also, make sure your Google Home and Google Fit app are updated.
For starters, make sure you're using a personal Google Account and Motion Sense is turned on.
- From the bottom of the display, swipe up.
- Tap Settings > Motion Sense > turn on Motion Sense.
To set up Sleep Sensing, try the following steps:
- Open the Google Home app.
- Tap the display > Settings.
- Tap Sleep Sensing > set up Sleep Sensing.
- Follow the in-app instructions to allow Sleep Sensing on the display.
- Tap Set a bedtime schedule.
- Set the time you sleep and wake up.
- The following features are optional, and you can turn them on to better track sleep and get educational sleep tips:
- Sound events tracking
- Personalized sleep tips
- Calibrate the sleep spot to finish the setup.
Once done, you need to calibrate you display to recognize where you sleep.
- From the bottom of the display, swipe upwards.
- Tap Settings > Sleep Sensing > turn on Sleep Sensing > Calibrate device.
- Follow the instructions on the display to use Sleep Sensing.
Hope this helps.
Best,
Alex
