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Google hub 2nd gen

Spunky
Community Member

Why does sleep sensor not show up on the hub 2nd gen.cant set it in the Google home app the link that it sends to my phone says unable to save

3 REPLIES 3

Azarco
Community Specialist
Community Specialist

Hey Spunky,

Thanks for reaching out.

A few questions: what country are you located in? Was it working before? Also, make sure your Google Home and Google Fit app are updated.

For starters, make sure you're using a personal Google Account and Motion Sense is turned on.

  1. From the bottom of the display, swipe up.
  2. Tap Settings > Motion Sense > turn on Motion Sense.

To set up Sleep Sensing, try the following steps:

  1. Open the Google Home app.
  2. Tap the display > Settings.
  3. Tap Sleep Sensing > set up Sleep Sensing.
  4. Follow the in-app instructions to allow Sleep Sensing on the display.
  5. Tap Set a bedtime schedule.
  6. Set the time you sleep and wake up.
  7. The following features are optional, and you can turn them on to better track sleep and get educational sleep tips:
    • Sound events tracking
    • Personalized sleep tips
  8. Calibrate the sleep spot to finish the setup.

Once done, you need to calibrate you display to recognize where you sleep.

  1. From the bottom of the display, swipe upwards.
  2. Tap Settings > Sleep Sensing > turn on Sleep Sensing > Calibrate device.
  3. Follow the instructions on the display to use Sleep Sensing.

Hope this helps.

Best,
Alex

Muddi
Community Specialist
Community Specialist

Hi there,

How's it going with your Nest Hub (2nd gen)? Let us know by updating this thread and the Community will be happy to lend a hand.

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey Spunky,

Just bumping in to make sure that you've seen our responses. I'll lock this thread if we won't hear from you in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.

Cheers,

Muddi