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Google hub max display broken

Littleb7480
Community Member

I had my hub max for about 2 weeks then it just went dark I have tried resetting it and it won’t even move from the black screen 

1 REPLY 1

Muddi
Community Specialist
Community Specialist

Hey Littleb7480,

 

Thanks for sharing details about the issue here. I know how it feels not having a working device when needed - we'd love to help. A few questions: does it have power? Do you hear a sound when you restart the device? Does it answer your questions? Which country are you located in? Also, when and where did you purchase the device?

 

Looking forward to your response.

 

Cheers,

Muddi