Google hub no power on

[Greg52]

Hi, google hub won’t turn on, I try to the reset hack with the two volume buttons but nothing works. Any suggestion? 

[David_K]

Are you using the original power cable and adapter that it came with?

Have you tried plugging it into a different power outlet?

[Greg52]

Hi David, I’m using the original power cable. I tried unplugging and plugging it back. 

[David_K]

Does it do the same thing if you try a different power outlet?

Is it connected directly to the power outlet and not via an extension cable?

[Greg52]

Yes, I tried in different outlets and I doesn't turn on. Should I get another cable? 

[David_K]

Worth a try with another cable that you know works. Can't hurt!

[Greg52]

Ok, I’ll try that. 

[Muddi]

Hey folks,

Thanks to @David_K for helping here.

It's been some time since this thread was updated. Does anyone here need assistance?

Cheers,

Muddi

[Muddi]

Hey folks,

I just wanted to check if anyone still need help here? Feel free to update this thread, and we're glad to assist you further.

Cheers,

Muddi

[Greg52 · Accepted solution]

Hey guys, the new cable came yesterday and it works now. Thanks for the help. 

[Muddi]

Hey Greg52,

Happy to hear that! It looks like we can consider this one complete, so I will lock the thread shortly unless I can help out with anything else. 

Cheers,

Muddi

[Muddi]

Hey Greg52,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hrs. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi