Google mini and phone connected with same network

[deen97]

Both devices connected in same network but home showing error

[Princesss]

Hi deen97,

Thanks for reaching out.

Sorry to hear about this. Can you please tell us what is the exact prompt or message you're getting every time you use the Google Home Mini? Also, are there any changes made on your network before this happened?

Lastly, can you please list down all the Google Home/Nest speakers that are connected on the same Wi-Fi network so we can isolate further?

Looking forward to your response.

Best,

Princess

[Princesss]

Hi deen97,

We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Azarco]

Hi deen97,

We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Kind regards,

Alex