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Google mini contact glitches

Bran1501
Community Member

About 2 weeks ago this started glitching, and continues to be a problem and big annoyance. Every time I ask it to play something it sits with the four dots solid and then eventually says that it experienced a glitch try again in a few seconds, I then repeat this cycle five more times usually until it finally works the way it should. I tried unplugging and plugging it in multiple times and it didn't help. Considering trashing this and buying another company's product since it was working fine for so long now all of a sudden it is not. This is no longer a convenience to my lifestyle at all, more of an inconvenience, is there any hope for this thing to work as it had been? Any help would be appreciated, or recommendation of another product that would be more reliable, thank you.

4 REPLIES 4

MplsCustomer
Bronze
Bronze

@Bran1501 

Has anything at all happened on your Wi-Fi network that might have affected the connectivity or Wi-Fi signal strength at the location of your Nest Mini, or have affected the bandwidth of your Wi-Fi network?

Jake
Community Specialist
Community Specialist

Hey Bran1501,

 

Sorry for the late reply. I wanted to follow up and see I could be of any help. Please let me know if you are still having any trouble from here with your device, as I would be happy to take a closer look and assist you further. 
 

Thank you so much MplsCustomer for the reply.


Best regards,
Jake

Muddi
Community Specialist
Community Specialist

Hi Bran1501,

 

Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi

Muddi
Community Specialist
Community Specialist

Hey there,

 

It's been some time since this thread was updated. Does anyone here need assistance?

 

Cheers,

Muddi