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Google mini won’t play radio

Pjhap
Community Member

Suddenly won’t play radio stations- says it is playing but then silence 

6 REPLIES 6

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Try rebooting the device, should that not work a factory reset may be in order.. but let me know if the reboot works first. 

reboot had no effect. Just read another query on this topic and it seems to be affecting lots of people and Google are working on a fix.

 

frances
Community Specialist
Community Specialist

Hi All, 


First, thank you Ashepherdson and GothamNY for your help!

 

Hi Pjhap, thanks for your message.

  • Could you please clarify, which radio stations are not playing? Could you list some examples?
  • Are you using an app for these radio stations? If so, which one? (example: TuneIn, iHeartRadio)
  • Is every radio station not working or just one? 

We look forward to your response, we're all here to help! 

frances
Community Specialist
Community Specialist

Hi there,

 

It's been a few days since we have heard from you. Just checking to see if you saw our response. We're here to help!

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

GothamNY
Bronze
Bronze

@Pjhap in addition to the other suggestion, it may prove helpful to check the source, sometimes there are issues with various feeds that can bring silence to the nest speakers. The speaker grabs the feed but the source isn't sending the content.