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Google nest Black vertical lines on the left of the screen.

Redeemer
Community Member

Good day.

I bought a google nest in November 2019. 

A few weeks ago I saw 3 lines on the left-hand side of the screen. I didn't stress as much. 

Now the lines have increased. Please see the image below:

WhatsApp Image 2021-09-15 at 21.24.13.jpeg

The device is out of reach of everyone. One of the few devices I am holy over.

It uses the original power adapter.

Can anybody help me, please?

 

Thank you

 

2 REPLIES 2

ai
Community Specialist
Community Specialist

Hi there
Thank you for your patience with us! We've created a case for your issue to send to our support team. Be on the lookout for an email from us in your inbox soon. For reference, your case number is 9-5788000031871.
Kindly,
Ai

frances
Community Specialist
Community Specialist

Hi All,

 

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.