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Google nest and TuneIn free playing sporadically

gonein60secs
Community Member

Started having an issue with TuneIn Free on my google nest about a month ago whereby it would work for about 10-20 minutes then turn off then come back on again an hour or two later. My internet is fine. I have rebooted my router and the nest and the issue continues. Any other recommendations?

Thanks!

1 REPLY 1

Juni
Community Specialist
Community Specialist

Hi folks,

 

Thanks for posting and letting us know about your Google Nest speaker concern. We'll work together to identify the cause of the problem and find a solution. A few questions: what Google Nest speaker or display are we working with? When did it begin? Were there any recent changes made? 

 

You can try the factory reset; this erases all your personalized settings and restores the factory default settings. It won’t automatically reconnect to WI-Fi, and you’ll need to set it up again. Check out the article below to know more about it.

 

Factory reset Google Nest or Home speakers or displays 

 

Regards,

Juni