I bought a nest doorbell (battery). The issue is when someone rings the doorbell or when I ask to stream the live feed from the doorbell on the nest heb. It will start to display a black screen and yell out that there is someone at the door. I can access the live feed from the google home app tho.
Thanks for posting — let's sort this out.
Quick question; have you tried to reboot your router? Is this the first time it happened? Also, try unplugging the device and plug it on a different wall outlet.
Keep me posted.
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