Google nest hub 2nd gen saying error

[Marie25]

My nest hub randomly keeps saying error or something’s not working , I have factory reset it as well and it keeps saying the same thing . What should I do ? I also have it connected to the nest doorbell 

[Mlabrador]

Hi Marie25

Thanks for posting — let's sort this out.

Quick question; have you tried to reboot your router? What command are you giving when getting this error? Also, make sure that the devices are within 15-20 feet from the router. 

Keep me posted. 


Best, 
Nikki

[Azarco]

Hey Marie25,

Checking back in to see if rebooting your router helps. If the issue persists, try resetting your Google Nest Hub to its default settings.

Thanks,

Alex

[Azarco]

Hey Marie25,

One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.

Kind regards,

Alex