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Google nest hub guiK2 change wifi

theshears
Community Member

My google nest need the WIFI updating. I have no QR code (through box and its not on device). i have no 8 digit code (not on device)

i have found serial number on the bottom.

ive been to google home app and told it "forget networK"

seems all i can do is a factory reset but if it asks for QR or 8 digit code i end up with a door stop

have searched forums but everything assumes u have QR or 8 digit code

3 REPLIES 3

Juni
Community Specialist
Community Specialist

Hi theshears,
 

Thanks for posting here in the Google Nest Community.
 

Good question. Let me help you. You can definitely do the factory data reset and attempt to set it up using the Google Home app. The barcode will appear on the Nest HUb 2nd gen screen during the setup.  Check the helpful links below to check the things you need during setup.

 

Set up your Google Nest or Home speaker or display

 

Keep me posted.
 

Thanks,

Juni

Princesss
Community Specialist
Community Specialist

Hi theshears,
 

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest speakers and we'd be glad to assist you further.
 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hello there,

 

Chiming in to see if you still need assistance with this. Hope the previous post helped. Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess