Google nest hub keeps repeating same music

[Marlenev]

Similar to an existing issue

When I ask my Google nest hub to play music (okg, play some music), it plays the same 4 songs on repeat. Does not happen on any of my other speakers, and I currently have a YT music subscription.

I can't comment on the other post, I'm happy to share more details.

Thank you!

[Dan_A]

Hi Marlenev,

This is not the experience we want you to have, let me help you. A few things: when did your issue begin? Were there any recent changes made? Have you tried other music subscriptions or even the radio? How was it? What troubleshooting steps have you done so far?

It would help a lot if you could do a sequential reboot first: 

1. Unplug the power cord of your router followed by your Nest speakers.
2. Plug them back in after 3 minutes.
3. Restarting your phone might also help.

The other speakers you mentioned, are they also Nest speakers?
 

Looking forward to your response.

Best,

Dan

[Dan_A]

Hey there,

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

Regards,

Dan

[Dan_A]

Hi Marlenev,

I'm just checking in to make sure that you've seen our response. Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Thanks,

Dan