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Google nest hub max set to wrong location and time

Tawiah
Community Member

My google nest hub max location is incorrect. It is set to Palo Alto. Despite setting my address to the correct United Kingdom adress. It is still set it to Palo Alto. I have noticed that my home address has United States added at the end of United Kingdom which is strange to me. 

1 REPLY 1

JuanCH
Community Specialist
Community Specialist

Hi Tawiah,

Thanks for reaching out to the community! I understand your Google Nest Hub Max is showing the wrong location, and I know how frustrating that can be. Let's work together to find a solution! To gather more details, I'd like to ask the following questions: 

  • Have you recently moved addresses or moved where the Google Nest Hub Max is physically located?
  • Have you recently modified your Home or Work address in either the Google Home app or Google Maps app from the primary Google account that is linked to your Google Nest Hub Max?

Let me know if you have any additional information; it’ll be helpful. 

 

Best regards,
Juan