04-24-2023 12:54 AM
Had this device in the same spot with same wifi for nearly 2 years and now for some reason has lost wifi connection
Rebooted several times deleted /reinstalled device will not work where it has stood as a say for 2 years.
If I place it in the same room as router works fine but shift it back to where I want it same problem .
04-24-2023 12:28 PM - edited 04-24-2023 12:28 PM
Sounds like something changed with your internet company..like maybe your signal isnt as strong as it used to be. I have heard that certain electronic or furniture can interfer if its in between where your router and device are. Something I might try would be to get a wifi extender. They are fairly cheap and easy to use, you can find them on amazon or an electronic store. I am just a customer like you and this is just what i might try. I only answered because i noticed no one else did. 🙂
04-29-2023 09:41 AM
Hello everyone,
Thanks for lending a hand, @Alyoop25.
@JimGxx, please check with your Internet Service Provider and configure the following recommended router settings:
Keep me posted.
Best,
Lovely
05-02-2023 10:02 AM
Hey there,
I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.
Regards,
Dan
05-03-2023 12:13 PM
Hi JimGxx,
We haven’t heard any updates from you. I’ll go ahead and lock this thread within 24 hours. If you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Cheers,
Lovely