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Google nest is being intrupted with commercials and i have youtube preium i pd monthly

Hippie1975
Community Member

Recently I moved and I hooked up my Google home nest and now it is not working properly and I pay for youtube premium monthly 14.99. The Apple Store or Google seems to not be able to help me. I want my Google nest set right I’m getting commercials and it’s never done that before until I moved here. What do I do to get rid of it commercials it’ll be right in the middle of the music and start having a commercial  Again as you can see, I Have Google Ness premium I pay monthly please get in touch with me. The name is Rose Bishop. My phone number is ##########. My email is #

1 REPLY 1

ByronP
Community Specialist
Community Specialist

Hi Hippie1975,

 

Thank you for posting in the community. I'm sorry that you get interrupted with some ads while you're listening to YouTube Premium. I understand how frustrating this can be. I'm here to help.

 

For your concern, please try to unlink and then re-link your YouTube premium account that you used to set up the Google Home account. Here are the steps on how to unlink or change the Google account associated with a speaker or display. Also, you might consider checking your subscription with the YouTube team support for more details.

 

Let me know if you need more assistance.

 

Regards,

 

Byron