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Google nest mini 2 is unlinking

Ryanwatson
Community Member

My Google home mini 2nd gen keeps on unlinking Itself, and constantly says ‘please log in through the Google home app’. Apparently other have had similar issues but I don’t see any sign of a patch coming soon. What is going on

4 REPLIES 4

GothamNY
Bronze
Bronze

Hey Ryan, I had this once a while ago and if I remember correctly it was because I had swapped devices between rooms, and in the Home app, it was showing the same device in two different rooms. Once I untangled that I was able to reset up the device and poof no more log-in nag. See if that might be your issue -- in any event, it's usually somewhere on the user side of the equation as was the case for me.

marcus
Community Member

Just tried that, as having the same issue, hopefully it will behave now.

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey there, 
Just wanted to make sure you weren't experiencing any further issues. Please let us know if you have any other questions or concerns as I will be locking this in 24 hours.

Have a great day!

Hilary

Hilary
Community Manager (Admin)
Community Manager (Admin)

Hey Folks.

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to start a new thread and we'll be happy to help.

Best Regards,
Hilary