02-07-2022 05:56 AM
My Google nest mini is not connecting to wifi. The wifi shows locked and after choosing to connect, it shows "cannot communicate with the speaker". Anyone knows solution?
03-01-2022 02:30 AM
Hey JoshuaJose,
Thanks for posting, and apologies for the delayed response. I know how it feels when your Google Nest Mini is not connecting to your network. A few questions - is this a first time setup or the device has been connected to the same network before? What type of network connection do you have (Public or Private network)? Have you tried using a different phone/tablet for setup?
Below are additional steps that you can try:
Make sure that mobile data on your phone is turn off.
Reboot your Google Nest Mini and router by disconnecting them from the power source and leave them unplugged for 1 minute. Once done, plug them back one at a time with intervals.
Turn Wi-Fi on and off on the mobile setup device.
If you have a dual-band router, try setting up your speaker or display on both the 2.4GHz and 5GHz bands.
Please note that your speaker is not compatible with public Wi-Fi networks such as business networks, shared apartment networks, school dorm networks, school networks, and mobile hotspots or pocket Wi-Fi devices.
Let me know how it goes.
Cheers,
Muddi
03-10-2022 01:24 PM
Hey JoshuaJose,
I wanted to check in and see if you managed to see Muddi's post? Are you still in need of any help with your device not connecting to the Wi-Fi? Please let me know if you have any questions from here, so we can further assist.
Best regards,
Jake
03-14-2022 11:54 AM
Hey JoshuaJose,
I want to ensure you are good to go, and everything is working properly. Please let me know if you are still having trouble, as I will be locking the thread in 24 hours due to inactivity.
Best regards,
Jake
03-15-2022 10:56 AM
Hey JoshuaJose,
It has been a few days since the last reply, and I am going to lock the thread at this time. If you have any questions, please feel free to create a new post.
Best regards,
Jake