07-15-2022 09:25 AM
Today my Google Nest mini started responding "Sorry, I don't understand" when I asked it, "Hey Google, what's the weather?" I start every day with this question. My location settings are correct.
I did a factory reset and still the same response.
What's even more curious is when I ask, "Hey Google, what's the temperature outside?" (in an effort to make it understand my question) it gets my location correct but the temp COMPLETELY wrong. (It responded with, "Today in [my location] it's negative 18 degrees." For context, it is summertime and a balmy 25 degrees Celsius today!)
It is still responding to inquiries for time of day and as far as I can see, still processing other commands correctly.
Why is it all of a sudden not understanding a simple inquiry for the weather?
07-19-2022 10:29 AM
Thanks for reaching out.
I appreciate all the details you've shared. Could you please check if the address saved on your device is the address that you're using? Lastly, since you've mentioned that you already did a reset, kindly get the cast firmware of your Google Nest speakers by following this step.
To check which firmware version you're on, follow these steps:
Let me know how it goes.
07-22-2022 11:45 AM
We just want to check if you have seen our response on the previous post? Let us know if you have additional questions, otherwise we'll be locking the thread.
07-26-2022 11:08 AM
I wanted to check in with you, and make sure everything is good to go from here. Please let me know, as I will be locking the thread in 24 hours due to inactivity.