08-29-2022 12:06 AM
09-03-2022 05:50 AM
What happens when you try setup?
Try these steps:
If none of the steps above help, factory reset the device and then retry setup. Note that this will clear your data from the device and can't be undone. You may also want to try setup using a different phone or tablet if you have one, just to test.
09-07-2022 11:02 AM
Hey there,
Thanks for the suggested steps — it's a big help, davidking!
Faridapetti, checking back in if the troubleshooting steps above help. If the issue persists, try setting up your Google Nest Mini using a different network or mobile hotspot to isolate if it's a network related problem. Let us know how it goes.
Best,
Alex
09-10-2022 12:11 PM
Hey Faridapetti,
How's it going with your Nest Mini? Are you able to connect it to your network using the steps above?
Thanks,
Alex
09-11-2022 01:43 PM
Hello there,
We haven’t heard any updates from you. I’ll go ahead and lock this thread in 24 hours. If you still need assistance, feel free to start a new thread in the community and we’ll be happy to help.
Regards,
Alex