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Google nest problem

Tsvthr
Community Member

Hello I have Google Nest and it usually works pretty well but since yesterday it cannot connect to my PC. It connects to my phone, to Spotify and everything except for the PC

5 REPLIES 5

MplsCustomer
Bronze
Bronze

@Tsvthr 

What exactly do you mean by "I have Google Nest" and "It connects to ... everything except for the PC"?

What happens when you try to access either the home.nest.com website or the home.google.com website on a browser on your PC? Both sites are up and working right now for us.

By Google Nest i mean I have this type of device🤷🏻‍♀️ and what I meant with the other sentence is that i can connect it to my Iphone. I can listen music on it but for some reason it doesnt want to connect to my pc it does not appear on the cast 

@Tsvthr 

I'm probably dense because I don't know what to make of your two symbols, but I'm guessing you're unable to pair your Nest Mini to your PC using Bluetooth. We don't do that, but is this Help topic of any assistance?

https://support.google.com/googlenest/answer/7381505

Maybe some other customers have suggestions.

Soo i went to home.nest.com and i saw the link that you sent me but it doesnt help. The thing is last night i was watching a movie the speaker(nest mini) was working fine it was connected to the pc everything was good. The movie started to get slow so I closed the site but the audio continued even after i closed the site. I tried to disconnect the Nest but I couldnt so I restarted the PC and after I turned it back on the Nest didnt want to connect to the PC as I said it does not appear as a devies when I click on cast 

@Tsvthr 

I mentioned home.nest.com because I didn't realize what your issue was; we view our cameras there.

You could try rebooting your Nest Mini from within the Google Home app, or by unplugging it for a minute and plugging it back in.

https://support.google.com/googlenest/answer/7072490

Beyond that, I don't know.