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Google nest speakers

MissMindyD
Community Member

My speaker group disappeared and when I try to set up a new group I get this message

 

The operation couldn't be completed. (com.google.CastFramework.SetupLib.C

astSetupError error O.)

3 REPLIES 3

Dan_A
Community Specialist
Community Specialist

Hi MissMindyD,

 

This is not the experience we want you to have, let me help you. A few questions: which Nest speakers are we working with? When did your issue begin? Were there any recent changes made?

 

It would help a lot if you could do a sequential reboot first: 

 

  1. Unplug the power cord of your router, followed by your Nest speakers.
  2. Plug them back in after 3 minutes.
  3. Restarting your phone might also help.

 

For more information, see the links below for additional troubleshooting:

 

 

Keep us posted.

 

Best,

Dan

Dan_A
Community Specialist
Community Specialist

Hey there,

 

I wanted to follow up and see if you still need help. Please let me know if you are still having any concerns or questions from here, as I would be happy to take a closer look and assist you further.

 

Regards,

Dan

Dan_A
Community Specialist
Community Specialist

Hello again,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.
 

Cheers,

Dan