Google nest unlinking constantly (Part 2)

[Blocker1913]

LOL, I'm seeing I'm not the only one, so I
1. Opened a Google Support Inquiry: Case ID [6-3123000033892] using the standard approach > troubleshooting for 2 months (silly things with zero diagnostic value) > when there is nothing left to do I no longer get a response....

2. Open a thread here called "Google Nest Unlinking Constantly" same tests, some of them unrelated to the actual issue... an expert called Muddi Closes it and says: Expect an email (he/she failed to indicate what month or year) and closes the thread.... no answers allowed, as if it was resolved correctly. https://www.googlenestcommunity.com/t5/Speakers-and-Displays/Google-nest-unlinking-constantly/m-p/35...

Then I see that I'm not the only one in this situation where Tickets are closed....and nothing happens: https://www.googlenestcommunity.com/t5/Speakers-and-Displays/missing-an-email-response-to-my-origina...

In the real world, you close a case or ticket when it has been fulfilled

So as I can't respond there, opening a new thread.....  Terrible support from Google in general

[Muddi]

Hey Blocker1913,

We apologize your previous thread was closed sooner than you would have liked. As Community Specialists, we occasionally do a bit of housekeeping to keep the conversations in our community fresh and relevant. This includes locking threads after the user filled up a form. This is to prevent confusion on where to get an update from us. Also, there are times that we need to collect some personal information that can't be shared in public.

Moving forward, I believe that one of our team already reached out to you via email to inform you that this is a known issue. Our team is on top of it, and rest assured that we'll update you once we have more information to share.

Let us know if you want us to keep the thread open while waiting for an update. Otherwise, we'll close the thread unless I can help out with anything else.

Cheers,
Muddi

[Blocker1913]

I'd like to leave it open, it's been 2 months since I initiated my quest for answers, answers are dwindling and no sign of resolution. Thanks

[Blocker1913]

Still nothing, just weeks and weeks of waiting and waiting with no updates, no further steps, no expectations, no feedback.....nothing, just silence.  

The only development on my end is a Newer Google Support ticket was logged (I'm still not sure what happened to the last one...) and they informed me 10 days ago "we understand your frustration and will get back to you soon...", its true that the word Soon can mean a year if they want it to...

[Muddi]

Hey Blocker1913,

We appreciate your feedback. rest assured that our team is on top of this. We'll update the thread as soon as I have an information to share.

Cheers,

Muddi

[Blocker1913]

Thanks for the confidence that the team is on top of this.....are they sleeping on top of this? Do you have an idea of when you will have information to share?

Being honest.....has anyone in the world ever truly resolved the Google Nest Mini Unlinking google account issue?

Be happy Muddi, I wish you well