Govee ceiling light

[Ebrownlee]

I had just bought a ceiling lights made by Google home and it is connected to my Google and it turns off and on when said but when told to change the color it does not but it changes the color for my other lights 

And example would be: "hey Google change all lights to blue" (all lights but the ceiling light turn blue) 

And another: "hey Google all lights on/off" (they all turn on/off including the ceiling light) 

[SmartHomeH-TAGS]

Reconnecting the Govee app to the Google Home app would be a good start.

[kcruzgonzalez]

Hi Ebrownlee,

Thank you for posting in the community. It sounds like we're encountering a specific communication issue between your new ceiling light and the Google Home app regarding colour control. Don't worry, we'll work together to find a solution.

First, please remove the ceiling light from your Google Home app. This will disconnect it from your current Google Home setup.

Next, if your ceiling light uses a separate app for its initial setup or account management, please desynchronise or disconnect the light's app account from your Google Home app. This ensures we start with a clean connection.

After doing that, reconnect the ceiling light to your Google Home app account. Follow the setup process again, carefully verifying you're using the correct account information.

To help ensure everything functions correctly going forward, I recommend reviewing this link: Connect third-party smart home devices in the Google Home app. It provides additional steps and recommendations for smart light setup and troubleshooting.

Please try these steps and let me know if the colour control begins to work correctly. If the issue persists, we can explore further troubleshooting options.

Regards,

Kevin