HOW DO YOU TURN OFF THE ANNOUNCEMENTS SAYING VOLUME LEVEL

[Rdianco]

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Original poster: Leslie S. 

GOOGLE HOME NEST SCREEN KEEPS ANNOUNCING VOLUME LEVELS

[Rdianco]

Hi Leslie S.,

Thank you for reaching out. I am sorry to hear that you are having a negative experience with your Google device announcing your volume level. I understand your concern and would be more than happy to help find a solution. First, I have some questions:

• Which Google device is this post in regard to? (model name, generation number)
• When does your device announce volume levels? ​
• ​Is it when you are changing the volume? Or is it happening randomly?​​​
• Are you changing the volume via your device or a voice command?
• Does this happen with all types of media or voice commands? (YouTube, Spotify, Pandora, etc.)
• What is your device saying?
• By any chance, do you have accessibility settings on?
• What troubleshooting steps have you tried? 

I look forward to your response, thanks.

- From Frances (Community Specialist)