09-29-2022 10:45 AM
I have a Google Home and 4 minis all first gen that keep activating on their own. The keep adjusting the volume to 100% no matter how many times you turn it back down. They are also randomly blasting music all times of the day. I have rebooted the modem, router and all of the googles as well. ..nothing works! This has been going on for two days now. Plz help!
10-04-2022 01:41 PM
Hi deesgooghome,
Thanks for visiting the Community.
Sorry to hear about this experience. Could you confirm if there are other accounts that connected to your Googel Nest speakers? Are there other person connected to the same Wi-Fi network where your Google Nest speakers are connected? Let's make sure to check these settings on the Home app to disable others to play music on your device.
Let us know if these steps work.
Best,
Princess
10-05-2022 12:19 PM
No other accts connected and none of them have let others control media activated.
10-05-2022 02:16 PM
Hi deesgooghome,
Thanks for the additional info. Since you mentioned that there are no other accounts connected to your devices, I would recommend you to change your Wi-Fi network's password and set up your speakers again. That way, we can be sure that there are no other person that could bypass your network as well as the devices connected to it.
Keep us posted.
Best,
Princess
10-08-2022 10:02 PM
Hey deesgooghome,
How was your device? Have you had the chance to to try the steps suggested above?
Cheers,
Muddi
10-09-2022 11:46 PM
Hi deesgooghome,
Just bumping in to make sure that you've seen our responses. I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
Cheers,
Muddi