Having issues with nest google speaker

[Bens]

My Google nest keep powering off and Resetting itself I have done a factory reset I’ve disconnected reconnected changed Wi-Fi changed rooms and have no success. Tried to contact support with no success either really frustrating

[frances]

Hello @Bens

Thanks for reaching out. I am sorry to hear that your device is randomly shutting off. I appreciate you taking the time to try a variety of troubleshooting steps.

I have made a case for you so that you can receive more help from the support team. This will be sent to the email address associated with your community profile. Your Case ID is: 8-3261000031523. 

[frances]

Hi All,

We haven't heard any updates from you. I'll go ahead and lock this thread. If you're still experiencing problems, feel free to contact the support team and refer to Case ID listed above, or start a new thread and we'll be happy to help.