Help

[MMar3]

Hello! 

I am able to call my google home device from my iPhone. When my family tries to call my iPhone from the google home device it doesn’t go though. It rings on the home but just shows a missed call on my duo with no notification. 

[Muddi]

Hey MMar3,

Thanks for reaching out, and my apologies for the delayed response. I know how it feels when you're having issues calling your phone using the Google Duo on your Google Home/Nest device. A few questions: is it working before? What specific Google Home/Nest device do you have? How many accounts are linked on the Google Home app? Are they using your account on your speaker when calling your phone? Also, what are the steps that you've tried so far?

Looking forward to your response.

Cheers,

Muddi

[Muddi]

Hi MMar3,

Do you still need help with your device? Let us know by updating the thread, and we're glad to assist you further.

Cheers,

Muddi

[Muddi]

Hey MMar3,

I haven’t heard back, so I'll be locking this thread if we won't hear back from you again in 24 hours. Feel free to create a new one if you have more questions or have other concerns in the future.
 

Cheers,

Muddi