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Home Mini No Longer Controls Chromecast

GUser1
Community Member

I’ve factory reset, changed routers, changed accounts.  I can no longer tell my home mini to PLAY XYZ on Netflix/Disney/Hulu on whatever TV.  Anyone else lose this ability?  It still works to control my lights and everything else.

2 REPLIES 2

Derickf
Community Specialist
Community Specialist

Hi @GUser1,

 

Thank you for posting in the community. I’m sorry to hear that you are no longer able to use voice commands on your Google Home Mini to play content from streaming services like Netflix, Disney, and Hulu on your TV. I appreciate you confirming that you have already tried a factory reset, changed routers, and switched accounts. I'll be happy to assist.

To gather the necessary information, please answer the following questions:

  • Are your Google Home Mini and Chromecast up to date?
  • Do you have the last version of the Google Home app?
  • Could you specify the command you are using?
  • Is your Chromecast in the same Home structure as your Google Home Mini?

I'll be waiting for your reply.

 

Best regards.

Derick.

GUser1
Community Member

Thanks for your reply! 
The Home Mini and the Chromecast are both up to date.
I do have the latest version of the Google Home app
I am saying a command I used to say all the time:
- Play Go Dog Go on Netflix (sometimes I'll say: on Nursery TV)
- Play Frasier on Hulu (and sometimes I'll specify which TV Im watching on)
- Play Fuller House on Netflix, The Grey Man, etc, I've tried movies, TV shows, on Netflix, Hulu, Disney Plus - and every combination in-between.
The only one that works is when I ask for it to be on Youtube TV.

Yes, they are in the same home structure and same room.
Thanks