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Home Mini won’t connect to my Bluetooth turntable

CalamitySam
Community Member

My home mini was previously connected via Bluetooth to my audio-technica AT-LP60XBT turntable, but I was experiencing some audio stuttering, so as part of troubleshooting, I deleted it from the list of paired Bluetooth devices with the intention to immediately re-pair. Unfortunately, now the mini refuses to see or connect to the turntable.
I have tried factory resetting the turntable Bluetooth AND the mini. The turntable pairs very quickly with any other headphone or home mini, but the mini will not see or connect to the turntable once it has been forgotten. So it’s definitely a Google issue and not the turntable.

Thank you in advance! Any advice is appreciated. 

7 REPLIES 7

Juni
Community Specialist
Community Specialist

Hi folks,

 

@MikeClark, thanks for the help.

 

@CalamitySam, thanks for posting. Sorry to hear about the trouble. I wanted to follow up and see if I could be of any help. A few things: what message are you getting when you connect your turntable to your Home Mini? What is the mobile phone that you are using for your Google Home app? When you did the reset on your Home Mini is this how you did it? Check this link

 

You can uninstall and reinstall the Google Home app and see if it will make a difference. Using another phone is another way of isolating.

 

Keep me posted.

 

Thanks,

Juni

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in and see if you managed to see Juni's post. Please let me know if you have any questions from here. I would be happy to assist, and make sure you are good to go.

Best regards,
Jake

CalamitySam
Community Member

Hi, I did see the post I haven’t tried deleting and reinstalling the app but I did reset it according to the link he sent 

Princesss
Community Specialist
Community Specialist

Hi CalamitySam,

 

Thanks for responding. I'll keep this thread open for few more days. Feel free to update this thread as soon as you try the suggested steps.

 

Best,

Princess

Princesss
Community Specialist
Community Specialist

Hi CalamitySam,

 

Chiming in-- have you had the chance to try the suggested steps? Let us know if you have additional questions, otherwise we’ll be locking the thread.
 

Best,

Princess

Dan_A
Community Specialist
Community Specialist

Hi folks,

 

We haven't heard from you in a while so we'll be locking this thread if there is no update within 24 hours. If you need assistance or want to discuss topics, feel free to start a new thread.

 

Cheers,

Dan

Jake
Community Specialist
Community Specialist

Hey there,

 

I wanted to check in, and let you know that I will be locking the thread in 24 hours.

 

Best regards,

Jake