Home mini can't turn my lights

[ZaVsty]

My google home mini can't change colors or turn light on/off but i can normally control that on my phone. 

What's wrong? 

[Jaydiel]

I had this exact issue start happening today as well. Yesterday, I asked it to turn office light off/on, no problem. Today, "Sorry, I don't understand" over and over again. 

[TetraHollows]

Same here! About 1am est I was able to turn on lights. Today at 11am est its keeps telling me "Sorry, I don't know how to do that"

[Pocfoe]

Same here. Happened within the last 3 hours or so for me. I can change the settings of my lights but I can't turn them on or off. I just keep getting "sorry I don't understand". 

[Scottyuk]

Same here in the last hour (in the uk)

Everything else seems to work apart from lights and plugs 

[Billbeu]

Same here UK too. Although it started on and off about a week ago. Now nothing responding

[WhenDee]

Same here, I have rebooted the router, I have rebooted each Mini google by unplugging and waiting a minute or 2. Google can give me weather and everything else, just will NOT control any lights. Help!!

[TetraHollows]

Just got off the phone with my Mum, and she has the same problem too.

[MplsCustomer]

This is NOT happening to us, but these 2 threads seem related:

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/google-home-no-longer-able-to-turn-off-...

https://www.googlenestcommunity.com/t5/Speakers-and-Displays/voice-activated-light-suddenly-stopped-...

[Palazzo]

Also, can't set timers "Hey Google, set a timer for 10 minutes" "Sorry, I don't understand"

From my google history:

Said set a timer for 10 minutes
Sorry, I don't understand.
Sorry, I didn't understand.

AND

Said switch off the lights
Sorry, I didn't understand.
Sorry, I don't understand.

Although:

Said make the lights black

Seems to be a workaround to switch them off 🤣

[Palazzo]

....and, while I was writing this it now seems to fixed and working properly again

[Jaydiel]

It is now working for me too. Perhaps a glitch in the matrix....? 

[LovelyM]

Hi folks,

Thanks for reaching out to our Community forum. We're sorry for this experience.

@MplsCustomer, many thanks for your help here. 

I want to make sure that all of you are no longer have trouble controlling your smart lights. Our team confirmed that this issue is already fixed. If you still encounter some concerns, please let me know so we can address them right away. 

Cheers,
Lovely

[Princesss]

Hi everyone, 

We just want to check if you have seen our response posted above. Let us know if you have additional questions, otherwise we'll be locking the thread.
 

Best,

Princess

[Princesss]

Hey all,

Due to inactivity, I'll go ahead and lock this thread in 24 hours. Feel free to start a new thread if you need assistance with your Google Nest devices and we'd be glad to assist you further.
 

Best,

Princess