09-27-2022 05:22 PM
I’m doing the “tedious” factory reset on my Home Mini and I have the mic off. Should it be turned back on for the 10x unplug/plug in steps?
09-28-2022 09:21 AM
I’ve now tried the plug/unplug 15 times and it won’t reset. Do I need to buy another? Not sure if it’s worth it since Ihardly ever used this one.
09-29-2022 12:10 PM
I tried too. It’s a hoax. I tried with my new one that is working and did nothing neither
10-03-2022 10:27 AM
Hey folks,
That certainly hasn’t been easy for you — let’s check what’s going on.
A few questions: when did it start happening? How long has the device been in use? Also, was the device in use before the issue occurred (Yes or No)? If Yes, what was the device used for? (broadcast media, play music, etc.)
Try these resetting steps:
Let us know how it goes.
Best,
Alex
10-06-2022 11:03 AM
Hello everyone,
Checking back in to see if the troubleshooting shared above helps. Let us know by updating this thread, and the Community will be happy to lend a hand.
Regards,
Alex
10-07-2022 11:05 AM
Hey there,
One quick final check in here since activity has slowed down. We'll be locking the thread in the next 24 hours, but if you still need assistance, feel free to start a new thread in the Community and we’ll be happy to help.
Thanks,
Alex