How to change the time zone?

[Newfarra]

Hi,

My brand new Nest Hub Max is on PST. 
I am in New York with Optimum internet provider. No VPN being used. Checked older similar posts, but I don’t have a Time section under any settings. I’m using Google home on my   ios phone.
Please advise 

[Newfarra]

 

 

Hi Rachel,

Thank you for a prompt response 

I did follow your steps up until “Device settings“ which I don’t have. That has been my problem. 

When I tap settings icon on the top right, I get these options 

General

© Device information

& Recognition & sharing

À Notifications & digital wellbeing

Device features

Photo Frame

• Display

MD Audio

Accessibility

4 Voice & video calls

• Nest Cam

Remove device

Thank you 

Scroll down to the "Device settings" section and tap on "More".

[MplsCustomer]

Our Nest Hub Max does NOT have a "time zone" option, only a "time format" option.  None of our Google Nest devices have a "time zone" option.

Our timezone is determined by our location.

Perhaps doing a factory reset on the Nest Hub Max would help (https://support.google.com/googlenest/answer/7073477?hl=en&sjid=17428968475804456862-NA#zippy=%2Cgoo...)

[Juni]

Hi folks, 

Appreciate the help here, MplsCustomer and RachelGomez123.

Newfarra, I hope you've got the answer you're looking for. If you're still in need of assistance, please let us know, as we would be happy to answer any questions you may have.

Regards,

Juni

[Juni]

Hi there,

I just wanted to follow up to see if you still need our help. Please let us know as we would be happy to answer any questions you may have.
 

Thanks,

Juni

[Newfarra]

Hi Juni,

I did factory reset the device, and set it up from scratch. I have my time displayed correctly. 
thank you all 

[Princesss]

Hi Newfarra,

That's good news! Glad to know that it is already working.

Since this has been resolved, we'll consider this complete and will lock the thread now. Feel free to start a new one if you need assistance with your Google Nest speakers and the Community would gladly lend a hand.

Best,

Princess